FAQs

Osu is a cutting-edge business management and payment app for sole traders, the self-employed, and micro businesses, allowing them to easily manage their clients, take control of their schedule, issue invoices, take client payments and more.

Within the Osu app users have access to a suite of business management tools - a laser-focused CRM for client contact details, notes, and payments history, a booking and calendar tool, automatic reminders for late paying customers, modern professional invoicing, and more.

For payments, Osu’s core payments technology allows users to create and send secure payment requests to their clients. Clients can then pay in 3-clicks and the money is transferred instantly and directly to the Osu user's bank account with zero transaction fees.

Osu Ltd is authorised and regulated by the UK Financial Conduct Authority with reference number 931780. Osu Ltd is a company incorporated and registered in England and Wales with company number 10516109 whose registered office is 3 Brook Business Centre, Cowley Mill Road, Uxbridge, Middlesex, United Kingdom, UB8 2FX.

As an authorised PISP Osu Ltd. provides PIS services as set out in paragraphs 1(g) and 1(h) of Schedule 1 of the Payment Services Regulations 2017 (SI 2017/752) and defined in Regulation 2 of the Payment Services Regulations 2017 (SI 2017/752).

Osu leverages Open Banking APIs to connect businesses and their customers for secure and instant account-to-account payments.

It means customers can authenticate and confirm payments directly with their own bank, without exposing any sensitive information to any third party – Osu included. What’s more, by automatically connecting the payment information to the bank itself, there’s no risk of typing in incorrect account numbers or amounts – just 100% accuracy.

For businesses it means zero transaction fees, truly instant settlement, and the near total elimination of fraud and chargebacks.

Osu covers more than 97% of UK personal accounts. In other words, 97% of UK consumers can pay an Osu payment request.

To create and send a payment request just 3 pieces of information are needed:

• The customer's contact details
• The amount the customer being requested to pay
• The request delivery method - email, text, or social share

Additionally, you can enter description of what the request is for, or add specific items to generate an itemised breakdown of the total request

With Osu’s core payment technology, your clients can pay directly from their bank account to yours. This payment method has no transaction fees and the money will be transferred immediately into your bank account.

In addition, there are optional integrations with Stripe and PayPal. If you set these up, then your clients will also have the option to pay using a debit or credit card, or using their PayPal account. Note: payments via these methods are subject to Stripe's and PayPal’s transaction fees.

Keep in mind you can use Osu to get paid without these integrations. Using Osu’s core payment technology which is built into the app, clients can pay directly from their bank account to yours, instantly, with no transaction fees at all.

If you’re a sole trader, self-employed individual, or micro business, Osu allows you to sign up and get approved in under 2 minutes. From there you can manage clients, schedule appointments, issue invoices, and take payments all in one powerful app.

Using Osu’s inbuilt payment technology, customers pay directly from their bank account to yours. This payment method allows you to receive payments instantly and do so without paying any transaction fees.

Osu was designed to save you time, money, and hassle, so that you can spend more time doing what you love and enjoy.

There is no easier or safer way for customers to pay. It takes just 3 clicks.

Select the bank where they hold an account
Authenticate themselves biometrically
Review and confirm the payment

Because Osu provides the payee account details and the amount, they don’t need to waste time manually entering data or worry about making a mistake along the way.

What makes it safe, is that the payment is authenticated and made directly within the customer’s own bank – meaning bank-grade security.

Your data is always protected by our first-class security protocols.

We use the latest security technology - it's a fundamental pillar on which we have designed and built the Osu platform.