Tamir Grant’s a small business owner, running T. Grant Well:Being. He’s been using Osu since October 2020.
As an osteopath, personal trainer and nutritionist, Tamir Grant’s dedicated to fitness, therapy and recovery. Growing up, Tamir played basketball and football to a high level, in the UK and overseas. But after suffering an injury while studying Sports and Exercise Science at university, he had to take a break.
During his recovery, Tamir thought a lot about his situation. He wanted to know more about why injuries happen and what we can do to avoid them or recover more quickly. Continuing to study osteopathy, he graduated with a diploma in personal training and began looking for work in his local area, North London.
“I started by going from park to park, garage to garage. Eventually, I managed to persuade my parents to convert their garage into a wellness and recovery space. So I had a permanent location to see clients and grow the business.”
Overtaking the competition
After a few months of working like this, Tamir saw an opportunity to grow and outmanoeuvre the competition. “I started to pick up more skills like nutrition, massage and performance, which meant I could offer more than basic training and recovery. This all-in-one approach worked and the business grew – which meant I needed to look for a new space to work from!”
After initially starting based in his parents’ garage, Tamir now operates a two-floor health centre in London. But the pandemic’s made things a lot tougher. “The immediate plan is to survive. Coronavirus has drastically changed the way the business operates, but we’ve taken a lot of sessions online and use our social media and website to keep our customer base updated.”
No more chasing money
With everything that’s going on, Osu helps to make Tamir’s life a lot simpler. “The biggest struggle – and the thing I hate most – is asking and chasing for money. It’s time-consuming, sometimes confusing, and can be embarrassing. Osu takes the worry out of chasing and means I actually get paid. They also ask me for feedback, which makes me feel valued.”
Tamir’s found the ‘reminder’ button especially useful. “If I’ve previously sent an invoice, the reminder function sends an automatic nudge to my client chasing payment. When I’ve got a busy schedule or no time to sort these admin tasks, having something in my pocket that will chase money is invaluable.”
Of course, nothing beats the moment when the money lands in Tamir’s account. “I love the notifications when I do finally get paid. There’s no going back and forth with my banking app – Osu seamlessly merges all my processes.”
Scaling the business
With Osu handling payments, Tamir’s got more time to focus on growing the business. “For small businesses like mine, having a dedicated PA isn’t often possible, particularly in the early years. Ultimately, business is about revenue, and ensuring payments are met on time is essential. Osu’s efficiency in managing this process is fantastic.”
For now, Osu’s helping to keep Tamir’s business on track. “For a small business trying to scale up like me, I couldn’t recommend Osu enough. I currently don’t have the capacity to recruit an operations team but until then Osu allows me to spend more time growing and focusing on what matters.”